Fla. Stat. 440.192
Procedure for resolving benefit disputes


(1)

Any employee may, for any benefit that is ripe, due, and owing, file with the Office of the Judges of Compensation Claims a petition for benefits which meets the requirements of this section and the definition of specificity in s. 440.02. An employee represented by an attorney shall file by electronic means approved by the Deputy Chief Judge. An employee not represented by an attorney may file by certified mail or by electronic means approved by the Deputy Chief Judge. The department shall inform employees of the location of the Office of the Judges of Compensation Claims and the office’s website address for purposes of filing a petition for benefits. The employee shall also serve copies of the petition for benefits by certified mail, or by electronic means approved by the Deputy Chief Judge, upon the employer and the employer’s carrier. The Deputy Chief Judge shall refer the petitions to the judges of compensation claims.

(2)

Upon receipt, the Office of the Judges of Compensation Claims shall review each petition and shall dismiss each petition or any portion of such a petition that does not on its face specifically identify or itemize the following:Name, address, telephone number, and social security number of the employee.Name, address, and telephone number of the employer.A detailed description of the injury and cause of the injury, including the location of the occurrence and the date or dates of the accident.A detailed description of the employee’s job, work responsibilities, and work the employee was performing when the injury occurred.The time period for which compensation and the specific classification of compensation were not timely provided.Date of maximum medical improvement, character of disability, and specific statement of all benefits or compensation that the employee is seeking.All specific travel costs to which the employee believes she or he is entitled, including dates of travel and purpose of travel, means of transportation, and mileage and including the date the request for mileage was filed with the carrier and a copy of the request filed with the carrier.Specific listing of all medical charges alleged unpaid, including the name and address of the medical provider, the amounts due, and the specific dates of treatment.The type or nature of treatment care or attendance sought and the justification for such treatment. If the employee is under the care of a physician for an injury identified under paragraph (c), a copy of the physician’s request, authorization, or recommendation for treatment, care, or attendance must accompany the petition.Specific explanation of any other disputed issue that a judge of compensation claims will be called to rule upon.

The dismissal of any petition or portion of such a petition under this section is without prejudice and does not require a hearing.

(a)

Name, address, telephone number, and social security number of the employee.

(b)

Name, address, and telephone number of the employer.

(c)

A detailed description of the injury and cause of the injury, including the location of the occurrence and the date or dates of the accident.

(d)

A detailed description of the employee’s job, work responsibilities, and work the employee was performing when the injury occurred.

(e)

The time period for which compensation and the specific classification of compensation were not timely provided.

(f)

Date of maximum medical improvement, character of disability, and specific statement of all benefits or compensation that the employee is seeking.

(g)

All specific travel costs to which the employee believes she or he is entitled, including dates of travel and purpose of travel, means of transportation, and mileage and including the date the request for mileage was filed with the carrier and a copy of the request filed with the carrier.

(h)

Specific listing of all medical charges alleged unpaid, including the name and address of the medical provider, the amounts due, and the specific dates of treatment.

(i)

The type or nature of treatment care or attendance sought and the justification for such treatment. If the employee is under the care of a physician for an injury identified under paragraph (c), a copy of the physician’s request, authorization, or recommendation for treatment, care, or attendance must accompany the petition.

(j)

Specific explanation of any other disputed issue that a judge of compensation claims will be called to rule upon.

(3)

A petition for benefits may contain a claim for past benefits and continuing benefits in any benefit category, but is limited to those in default and ripe, due, and owing on the date the petition is filed. If the employer has elected to satisfy its obligation to provide medical treatment, care, and attendance through a managed care arrangement designated under this chapter, the employee must exhaust all managed care grievance procedures before filing a petition for benefits under this section.

(4)

The petition must include a certification by the claimant or, if the claimant is represented by counsel, the claimant’s attorney, stating that the claimant, or attorney if the claimant is represented by counsel, has made a good faith effort to resolve the dispute and that the claimant or attorney was unable to resolve the dispute with the carrier.

(5)

All motions to dismiss must state with particularity the basis for the motion. The judge of compensation claims shall enter an order upon such motions without hearing, unless good cause for hearing is shown. When any petition or portion of a petition is dismissed for lack of specificity under this subsection, the claimant must be allowed 20 days after the date of the order of dismissal in which to file an amended petition. Any grounds for dismissal for lack of specificity under this section which are not asserted within 30 days after receipt of the petition for benefits are thereby waived.

(6)

If the claimant is not represented by counsel, the Office of the Judges of Compensation Claims may request the Employee Assistance and Ombudsman Office to assist the claimant in filing a petition that meets the requirements of this section.

(7)

Notwithstanding the provisions of s. 440.34, a judge of compensation claims may not award attorney’s fees payable by the carrier for services expended or costs incurred prior to the filing of a petition that does not meet the requirements of this section.

(8)

Within 14 days after receipt of a petition for benefits by certified mail or by approved electronic means, the carrier must either pay the requested benefits without prejudice to its right to deny within 120 days from receipt of the petition or file a response to petition with the Office of the Judges of Compensation Claims. The response shall be filed by electronic means approved by the Deputy Chief Judge. The carrier must list all benefits requested but not paid and explain its justification for nonpayment in the response to petition. A carrier that does not deny compensability in accordance with s. 440.20(4) is deemed to have accepted the employee’s injuries as compensable, unless it can establish material facts relevant to the issue of compensability that could not have been discovered through reasonable investigation within the 120-day period. The carrier shall provide copies of the response to the filing party, employer, and claimant by certified mail or by electronic means approved by the Deputy Chief Judge.

(9)

A petition for benefits must contain claims for all benefits that are ripe, due, and owing on the date the petition is filed. Unless stipulated in writing by the parties, only claims which have been properly raised in a petition for benefits and have undergone mediation may be considered for adjudication by a judge of compensation claims.

Source: Section 440.192 — Procedure for resolving benefit disputes, https://www.­flsenate.­gov/Laws/Statutes/2024/0440.­192 (accessed Aug. 7, 2025).

440.01
Short title
440.02
Definitions
440.03
Application
440.04
Waiver of exemption
440.05
Election of exemption
440.06
Failure to secure compensation
440.09
Coverage
440.10
Liability for compensation
440.11
Exclusiveness of liability
440.12
Time for commencement and limits on weekly rate of compensation
440.13
Medical services and supplies
440.14
Determination of pay
440.15
Compensation for disability
440.015
Legislative intent
440.16
Compensation for death
440.17
Guardian for minor or incompetent
440.19
Time bars to filing petitions for benefits
440.20
Time for payment of compensation and medical bills
440.21
Invalid agreements
440.021
Exemption of workers’ compensation from chapter 120
440.22
Assignment and exemption from claims of creditors
440.23
Compensation a lien against assets
440.24
Enforcement of compensation orders
440.25
Procedures for mediation and hearings
440.28
Modification of orders
440.29
Procedure before the judge of compensation claims
440.30
Depositions
440.31
Witness fees
440.32
Cost in proceedings brought without reasonable ground
440.33
Powers of judges of compensation claims
440.34
Attorney’s fees
440.35
Record of injury or death
440.38
Security for compensation
440.39
Compensation for injuries when third persons are liable
440.40
Compensation notice
440.41
Substitution of carrier for employer
440.42
Insurance policies
440.44
Workers’ compensation
440.45
Office of the Judges of Compensation Claims
440.47
Travel expenses
440.49
Limitation of liability for subsequent injury through Special Disability Trust Fund
440.50
Workers’ Compensation Administration Trust Fund
440.51
Expenses of administration
440.52
Registration of insurance carriers
440.53
Effect of unconstitutionality
440.54
Violation of child labor law
440.55
Proceedings against state
440.055
Notice requirements
440.60
Application of laws
440.075
When corporate officer rejects chapter
440.077
When a corporate officer rejects chapter, effect
440.091
Law enforcement officer, firefighter, emergency medical technician, or paramedic
440.092
Special requirements for compensability
440.093
Mental and nervous injuries
440.094
Extraterritorial reciprocity
440.101
Legislative intent
440.102
Drug-free workplace program requirements
440.103
Building permits
440.104
Competitive bidder
440.105
Prohibited activities
440.106
Civil remedies
440.107
Department powers to enforce employer compliance with coverage requirements
440.108
Investigatory records relating to workers’ compensation employer compliance
440.125
Medical records and reports
440.132
Investigatory records relating to workers’ compensation managed care arrangements
440.134
Workers’ compensation managed care arrangement
440.151
Occupational diseases
440.185
Notice of injury or death
440.191
Employee Assistance and Ombudsman Office
440.192
Procedure for resolving benefit disputes
440.205
Coercion of employees
440.207
Workers’ compensation system guide
440.211
Authorization of collective bargaining agreement
440.271
Appeal of order of judge of compensation claims
440.345
Reporting of attorney’s fees
440.381
Application for coverage
440.385
Florida Self-Insurers Guaranty Association, Incorporated
440.386
Individual self-insurers’ insolvency
440.442
Code of Judicial Conduct
440.491
Reemployment of injured workers
440.515
Reports from self-insurers
440.525
Examination and investigation of carriers and claims-handling entities
440.572
Authorization for individual self-insurer to provide coverage
440.585
Workers’ compensation group self-insurance fund application disclosure
440.591
Administrative procedure
440.593
Electronic reporting
440.1025
Employer workplace safety program in ratesetting
440.1051
Fraud reports
440.1851
Personal identifying information of an injured or deceased employee
440.1926
Alternate dispute resolution
440.2715
Access to courts through state video teleconferencing network
440.3851
Public records and public meetings exemptions

Current through Fall 2025

§ 440.192. Proc. for resolving benefit disputes's source at flsenate​.gov