Fla. Stat. 409.221
Consumer-directed care program


(1)

SHORT TITLE.This section may be cited as the “Florida Consumer-Directed Care Act.”

(2)

LEGISLATIVE FINDINGS.The Legislature finds that alternatives to institutional care, such as in-home and community-based care, should be encouraged. The Legislature finds that giving recipients of in-home and community-based services the opportunity to select the services they need and the providers they want, including family and friends, enhances their sense of dignity and autonomy. The Legislature also finds that providing consumers choice and control, as tested in current research and demonstration projects, has been beneficial and should be developed further and implemented statewide.

(3)

LEGISLATIVE INTENT.It is the intent of the Legislature to nurture the autonomy of those citizens of the state, of all ages, who have disabilities by providing the long-term care services they need in the least restrictive, appropriate setting. It is the intent of the Legislature to give such individuals more choices in and greater control over the purchased long-term care services they receive.

(4)

CONSUMER-DIRECTED CARE.Program established.The Agency for Health Care Administration shall establish the consumer-directed care program which shall be based on the principles of consumer choice and control. The agency shall implement the program upon federal approval. The agency shall establish interagency cooperative agreements with and shall work with the Departments of Elderly Affairs, Health, and Children and Families and the Agency for Persons with Disabilities to implement and administer the program. The program shall allow enrolled persons to choose the providers of services and to direct the delivery of services, to best meet their long-term care needs. The program must operate within the funds appropriated by the Legislature.Eligibility and enrollment.Persons who are enrolled in one of the Medicaid home and community-based waiver programs and are able to direct their own care, or to designate an eligible representative, may choose to participate in the consumer-directed care program.Definitions.For purposes of this section, the term:
“Budget allowance” means the amount of money made available each month to a consumer to purchase needed long-term care services, based on the results of a functional needs assessment.
“Consultant” means an individual who provides technical assistance to consumers in meeting their responsibilities under this section.
“Consumer” means a person who has chosen to participate in the program, has met the enrollment requirements, and has received an approved budget allowance.
“Fiscal intermediary” means an entity approved by the agency that helps the consumer manage the consumer’s budget allowance, retains the funds, processes employment information, if any, and tax information, reviews records to ensure correctness, writes paychecks to providers, and delivers paychecks to the consumer for distribution to providers and caregivers.
“Provider” means:
A person licensed or otherwise permitted to render services eligible for reimbursement under this program for whom the consumer is not the employer of record; or
A consumer-employed caregiver for whom the consumer is the employer of record.
“Representative” means an uncompensated individual designated by the consumer to assist in managing the consumer’s budget allowance and needed services.
Budget allowances.Consumers enrolled in the program shall be given a monthly budget allowance based on the results of their assessed functional needs and the financial resources of the program. Consumers shall receive the budget allowance directly from an agency-approved fiscal intermediary. Each department shall develop purchasing guidelines, approved by the agency, to assist consumers in using the budget allowance to purchase needed, cost-effective services.Services.Consumers shall use the budget allowance only to pay for home and community-based services that meet the consumer’s long-term care needs and are a cost-efficient use of funds. Such services may include, but are not limited to, the following:
Personal care.
Homemaking and chores, including housework, meals, shopping, and transportation.
Home modifications and assistive devices which may increase the consumer’s independence or make it possible to avoid institutional placement.
Assistance in taking self-administered medication.
Day care and respite care services, including those provided by nursing home facilities pursuant to s. 400.141(1)(f) or by adult day care facilities licensed pursuant to s. 429.907.
Personal care and support services provided in an assisted living facility.
Consumer roles and responsibilities.Consumers shall be allowed to choose the providers of services, as well as when and how the services are provided. Providers may include a consumer’s neighbor, friend, spouse, or relative.
In cases where a consumer is the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:
Developing a job description.
Selecting caregivers and submitting information for the background screening as required in s. 435.05.
Communicating needs, preferences, and expectations about services being purchased.
Providing the fiscal intermediary with all information necessary for provider payments and tax requirements.
Ending the employment of an unsatisfactory caregiver.
In cases where a consumer is not the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:
Communicating needs, preferences, and expectations about services being purchased.
Ending the services of an unsatisfactory provider.
Providing the fiscal agent with all information necessary for provider payments and tax requirements.
Agency’s and departments’ roles and responsibilities.The agency’s and the departments’ roles and responsibilities include, but are not limited to, the following:
Assessing each consumer’s functional needs, helping with the service plan, and providing ongoing assistance with the service plan.
Offering the services of consultants who shall provide training, technical assistance, and support to the consumer.
Completing the background screening for providers.
Approving fiscal intermediaries.
Establishing the minimum qualifications for all caregivers and providers and being the final arbiter of the fitness of any individual to be a caregiver or provider.
Fiscal intermediary roles and responsibilities.The fiscal intermediary’s roles and responsibilities include, but are not limited to, the following:
Providing recordkeeping services.
Retaining the consumer-directed care funds, processing employment and tax information, if any, reviewing records to ensure correctness, writing paychecks to providers, and delivering paychecks to the consumer for distribution.
Background screening requirements.All persons who render care under this section must undergo level 2 background screening pursuant to chapter 435 and s. 408.809. The agency shall, as allowable, reimburse consumer-employed caregivers for the cost of conducting background screening as required by this section. For purposes of this section, a person who has undergone screening, who is qualified for employment under this section and applicable rule, and who has not been unemployed for more than 90 days following such screening is not required to be rescreened. Such person must attest under penalty of perjury to not having been convicted of a disqualifying offense since completing such screening.Rules; federal waivers.In order to implement this section:
The agency and the Departments of Elderly Affairs, Health, and Children and Families and the Agency for Persons with Disabilities are authorized to adopt and enforce rules.
The agency shall take all necessary action to ensure state compliance with federal regulations. The agency shall apply for any necessary federal waivers or waiver amendments needed to implement the program.

(a)

Program established.The Agency for Health Care Administration shall establish the consumer-directed care program which shall be based on the principles of consumer choice and control. The agency shall implement the program upon federal approval. The agency shall establish interagency cooperative agreements with and shall work with the Departments of Elderly Affairs, Health, and Children and Families and the Agency for Persons with Disabilities to implement and administer the program. The program shall allow enrolled persons to choose the providers of services and to direct the delivery of services, to best meet their long-term care needs. The program must operate within the funds appropriated by the Legislature.

(b)

Eligibility and enrollment.Persons who are enrolled in one of the Medicaid home and community-based waiver programs and are able to direct their own care, or to designate an eligible representative, may choose to participate in the consumer-directed care program.

(c)

Definitions.For purposes of this section, the term:“Budget allowance” means the amount of money made available each month to a consumer to purchase needed long-term care services, based on the results of a functional needs assessment.“Consultant” means an individual who provides technical assistance to consumers in meeting their responsibilities under this section.“Consumer” means a person who has chosen to participate in the program, has met the enrollment requirements, and has received an approved budget allowance.“Fiscal intermediary” means an entity approved by the agency that helps the consumer manage the consumer’s budget allowance, retains the funds, processes employment information, if any, and tax information, reviews records to ensure correctness, writes paychecks to providers, and delivers paychecks to the consumer for distribution to providers and caregivers.“Provider” means:
A person licensed or otherwise permitted to render services eligible for reimbursement under this program for whom the consumer is not the employer of record; or
A consumer-employed caregiver for whom the consumer is the employer of record.
“Representative” means an uncompensated individual designated by the consumer to assist in managing the consumer’s budget allowance and needed services.
1. “Budget allowance” means the amount of money made available each month to a consumer to purchase needed long-term care services, based on the results of a functional needs assessment.
2. “Consultant” means an individual who provides technical assistance to consumers in meeting their responsibilities under this section.
3. “Consumer” means a person who has chosen to participate in the program, has met the enrollment requirements, and has received an approved budget allowance.
4. “Fiscal intermediary” means an entity approved by the agency that helps the consumer manage the consumer’s budget allowance, retains the funds, processes employment information, if any, and tax information, reviews records to ensure correctness, writes paychecks to providers, and delivers paychecks to the consumer for distribution to providers and caregivers.
5. “Provider” means:a. A person licensed or otherwise permitted to render services eligible for reimbursement under this program for whom the consumer is not the employer of record; orb. A consumer-employed caregiver for whom the consumer is the employer of record.
a. A person licensed or otherwise permitted to render services eligible for reimbursement under this program for whom the consumer is not the employer of record; or
b. A consumer-employed caregiver for whom the consumer is the employer of record.
6. “Representative” means an uncompensated individual designated by the consumer to assist in managing the consumer’s budget allowance and needed services.

(d)

Budget allowances.Consumers enrolled in the program shall be given a monthly budget allowance based on the results of their assessed functional needs and the financial resources of the program. Consumers shall receive the budget allowance directly from an agency-approved fiscal intermediary. Each department shall develop purchasing guidelines, approved by the agency, to assist consumers in using the budget allowance to purchase needed, cost-effective services.

(e)

Services.Consumers shall use the budget allowance only to pay for home and community-based services that meet the consumer’s long-term care needs and are a cost-efficient use of funds. Such services may include, but are not limited to, the following:Personal care.Homemaking and chores, including housework, meals, shopping, and transportation.Home modifications and assistive devices which may increase the consumer’s independence or make it possible to avoid institutional placement.Assistance in taking self-administered medication.Day care and respite care services, including those provided by nursing home facilities pursuant to s. 400.141(1)(f) or by adult day care facilities licensed pursuant to s. 429.907.Personal care and support services provided in an assisted living facility.
1. Personal care.
2. Homemaking and chores, including housework, meals, shopping, and transportation.
3. Home modifications and assistive devices which may increase the consumer’s independence or make it possible to avoid institutional placement.
4. Assistance in taking self-administered medication.
5. Day care and respite care services, including those provided by nursing home facilities pursuant to s. 400.141(1)(f) or by adult day care facilities licensed pursuant to s. 429.907.
6. Personal care and support services provided in an assisted living facility.

(f)

Consumer roles and responsibilities.Consumers shall be allowed to choose the providers of services, as well as when and how the services are provided. Providers may include a consumer’s neighbor, friend, spouse, or relative.In cases where a consumer is the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:
Developing a job description.
Selecting caregivers and submitting information for the background screening as required in s. 435.05.
Communicating needs, preferences, and expectations about services being purchased.
Providing the fiscal intermediary with all information necessary for provider payments and tax requirements.
Ending the employment of an unsatisfactory caregiver.
In cases where a consumer is not the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:
Communicating needs, preferences, and expectations about services being purchased.
Ending the services of an unsatisfactory provider.
Providing the fiscal agent with all information necessary for provider payments and tax requirements.
1. In cases where a consumer is the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:a. Developing a job description.b. Selecting caregivers and submitting information for the background screening as required in s. 435.05.c. Communicating needs, preferences, and expectations about services being purchased.d. Providing the fiscal intermediary with all information necessary for provider payments and tax requirements.e. Ending the employment of an unsatisfactory caregiver.
a. Developing a job description.
b. Selecting caregivers and submitting information for the background screening as required in s. 435.05.
c. Communicating needs, preferences, and expectations about services being purchased.
d. Providing the fiscal intermediary with all information necessary for provider payments and tax requirements.
e. Ending the employment of an unsatisfactory caregiver.
2. In cases where a consumer is not the employer of record, the consumer’s roles and responsibilities include, but are not limited to, the following:a. Communicating needs, preferences, and expectations about services being purchased.b. Ending the services of an unsatisfactory provider.c. Providing the fiscal agent with all information necessary for provider payments and tax requirements.
a. Communicating needs, preferences, and expectations about services being purchased.
b. Ending the services of an unsatisfactory provider.
c. Providing the fiscal agent with all information necessary for provider payments and tax requirements.

(g)

Agency’s and departments’ roles and responsibilities.The agency’s and the departments’ roles and responsibilities include, but are not limited to, the following:Assessing each consumer’s functional needs, helping with the service plan, and providing ongoing assistance with the service plan.Offering the services of consultants who shall provide training, technical assistance, and support to the consumer.Completing the background screening for providers.Approving fiscal intermediaries.Establishing the minimum qualifications for all caregivers and providers and being the final arbiter of the fitness of any individual to be a caregiver or provider.
1. Assessing each consumer’s functional needs, helping with the service plan, and providing ongoing assistance with the service plan.
2. Offering the services of consultants who shall provide training, technical assistance, and support to the consumer.
3. Completing the background screening for providers.
4. Approving fiscal intermediaries.
5. Establishing the minimum qualifications for all caregivers and providers and being the final arbiter of the fitness of any individual to be a caregiver or provider.

(h)

Fiscal intermediary roles and responsibilities.The fiscal intermediary’s roles and responsibilities include, but are not limited to, the following:Providing recordkeeping services.Retaining the consumer-directed care funds, processing employment and tax information, if any, reviewing records to ensure correctness, writing paychecks to providers, and delivering paychecks to the consumer for distribution.
1. Providing recordkeeping services.
2. Retaining the consumer-directed care funds, processing employment and tax information, if any, reviewing records to ensure correctness, writing paychecks to providers, and delivering paychecks to the consumer for distribution.

(i)

Background screening requirements.All persons who render care under this section must undergo level 2 background screening pursuant to chapter 435 and s. 408.809. The agency shall, as allowable, reimburse consumer-employed caregivers for the cost of conducting background screening as required by this section. For purposes of this section, a person who has undergone screening, who is qualified for employment under this section and applicable rule, and who has not been unemployed for more than 90 days following such screening is not required to be rescreened. Such person must attest under penalty of perjury to not having been convicted of a disqualifying offense since completing such screening.

(j)

Rules; federal waivers.In order to implement this section:The agency and the Departments of Elderly Affairs, Health, and Children and Families and the Agency for Persons with Disabilities are authorized to adopt and enforce rules.The agency shall take all necessary action to ensure state compliance with federal regulations. The agency shall apply for any necessary federal waivers or waiver amendments needed to implement the program.
1. The agency and the Departments of Elderly Affairs, Health, and Children and Families and the Agency for Persons with Disabilities are authorized to adopt and enforce rules.
2. The agency shall take all necessary action to ensure state compliance with federal regulations. The agency shall apply for any necessary federal waivers or waiver amendments needed to implement the program.

Source: Section 409.221 — Consumer-directed care program, https://www.­flsenate.­gov/Laws/Statutes/2024/0409.­221 (accessed Aug. 7, 2025).

409.016
Definitions
409.017
Revenue Maximization Act
409.031
State agency for administering social service funds
409.145
Care of children
409.146
Children and families client and management information system
409.147
Florida Children’s Initiatives
409.153
Implementation of Healthy Families Florida program
409.165
Alternate care for children
409.166
Children within the child welfare system
409.167
Statewide adoption exchange
409.175
Licensure of family foster homes, residential child-caring agencies, and child-placing agencies
409.176
Registration of residential child-caring agencies and family foster homes
409.179
Family-friendly workplace initiative
409.212
Optional supplementation
409.221
Consumer-directed care program
409.256
Administrative proceeding to establish paternity or paternity and child support
409.257
Service of process
409.259
Filing fees in Title IV-D cases
409.285
Opportunity for hearing and appeal
409.352
Licensing requirements for physicians, osteopathic physicians, and chiropractic physicians employed by the department
409.401
Interstate Compact on the Placement of Children
409.402
Financial responsibility for child
409.403
Definitions
409.404
Agreements between party state officers and agencies
409.405
Court placement of delinquent children
409.406
Interstate Compact on Adoption and Medical Assistance
409.407
Interstate agreements between the Department of Children and Families and agencies of other states
409.408
Interstate Compact for the Placement of Children
409.409
Effect of existing compact provisions
409.441
Runaway youth programs and centers
409.508
Low-income home energy assistance program
409.509
Definitions
409.1415
Parenting partnerships for children in out-of-home care
409.1451
The Road-to-Independence Program
409.1452
Collaboration with State University System, Florida College System, and Department of Education to assist children and young adults who have been or are in foster care or are experiencing homelessness
409.1454
Motor vehicle insurance and driver licenses for children in care and certified unaccompanied homeless youth
409.1455
Step into Success Workforce Education and Internship Pilot Program for foster youth and former foster youth
409.1464
Responsible Fatherhood Initiative
409.1465
Grants to address the needs of fathers
409.1467
Mentorship for at-risk male students
409.1662
Children within the child welfare system
409.1664
Adoption benefits for qualifying adoptive employees of state agencies, veterans, servicemembers, law enforcement officers, health care practitioners, and tax collector employees
409.1666
Annual adoption achievement awards
409.1676
Comprehensive residential group care services to children who have extraordinary needs
409.1678
Specialized residential options for children who are victims of commercial sexual exploitation
409.1679
Additional requirements
409.1754
Commercial sexual exploitation of children
409.1755
One Church, One Child of Florida Corporation Act
409.1757
Persons not required to be refingerprinted or rescreened
409.2355
Programs for prosecution of males over age 21 who commit certain offenses involving girls under age 16
409.2551
Legislative intent
409.2554
Definitions
409.2557
State agency for administering child support enforcement program
409.2558
Support distribution and disbursement
409.2559
State disbursement unit
409.2561
Support obligations when public assistance is paid
409.2563
Administrative establishment of child support obligations
409.2564
Actions for support
409.2565
Publication of delinquent obligors
409.2567
Services to individuals not otherwise eligible
409.2569
Continuation of support services for recipients of public assistance when benefits are terminated
409.2571
Court and witness fees
409.2572
Cooperation
409.2574
Income deduction enforcement in Title IV-D cases
409.2575
Liens on motor vehicles and vessels
409.2576
State Directory of New Hires
409.2577
Parent locator service
409.2578
Access to employment information
409.2579
Safeguarding Title IV-D case file information
409.2581
Use of clearing accounts and revolving funds
409.2584
Interest on obligations due
409.2594
Record requirements
409.2597
Retention of actions
409.2598
License suspension proceeding to enforce support order
409.2599
Data processing services
409.2673
Shared county and state health care program for low-income persons
409.4101
Rulemaking authority
409.5091
Department responsible for weatherizing agencies
409.5093
Replacement agency
409.14515
Independent living preparation
409.16742
Shared family care residential services program for substance-exposed newborns
409.16791
Ongoing study of commercial sexual exploitation of children
409.25575
Support enforcement
409.25633
Title IV-D Standard Parenting Time Plans
409.25635
Determination and collection of noncovered medical expenses
409.25641
Procedures for processing interstate enforcement requests
409.25656
Garnishment
409.25657
Requirements for financial institutions
409.25658
Use of unclaimed property for past due support
409.25659
Insurance claim data exchange
409.25661
Public records exemption for insurance claim data exchange information
409.25995
State Title IV-D agency
409.25996
Organizations that assist noncustodial parents
409.26731
Certification of local funds as state match for federally funded services

Current through Fall 2025

§ 409.221. Consumer-directed care program's source at flsenate​.gov