Fla. Stat. 934.22
Voluntary disclosure of customer communications or records
(1)
Except as provided in subsection (2) or subsection (3):A provider of electronic communication service to the public may not knowingly divulge to:Any person or entity the contents of a communication while in electronic storage by that service; or
Any governmental entity a record or other information pertaining to a subscriber to or customer of such service.
A provider of remote computing service to the public may not knowingly divulge to:
Any person or entity the contents of any communication that is carried or maintained on that service:
On behalf of a subscriber or customer of such service and received by means of electronic transmission from, or created by means of computer processing of communications received by means of electronic transmission from, a subscriber or customer of such remote computing service; and
Solely for the purpose of providing storage or computer processing services to its subscriber or customer, if the provider is not authorized to access the contents of any such communication for purposes of providing any service other than storage or computer processing; or
Any governmental entity a record or other information pertaining to a subscriber to or customer of such service.
(a)
A provider of electronic communication service to the public may not knowingly divulge to:Any person or entity the contents of a communication while in electronic storage by that service; orAny governmental entity a record or other information pertaining to a subscriber to or customer of such service.(b)
A provider of remote computing service to the public may not knowingly divulge to:Any person or entity the contents of any communication that is carried or maintained on that service:On behalf of a subscriber or customer of such service and received by means of electronic transmission from, or created by means of computer processing of communications received by means of electronic transmission from, a subscriber or customer of such remote computing service; and
Solely for the purpose of providing storage or computer processing services to its subscriber or customer, if the provider is not authorized to access the contents of any such communication for purposes of providing any service other than storage or computer processing; or
Any governmental entity a record or other information pertaining to a subscriber to or customer of such service.(2)
A provider described in subsection (1) may divulge the contents of a communication:To an addressee or intended recipient of such communication or an agent of such addressee or intended recipient.As otherwise authorized in s. 934.03(2)(a), s. 934.07, or s. 934.23.With the lawful consent of the originator or an addressee or intended recipient of such communication, or the subscriber in the case of a remote computing service.To a person employed or authorized, or whose facilities are used, to forward such communication to its destination.As may be necessarily incident to the rendition of the service or to the protection of the rights or property of the provider of that service.To a law enforcement agency, if:The contents were inadvertently obtained by the service provider;
The contents appear to pertain to the commission of a crime; or
The provider reasonably believes an emergency involving immediate danger of death or serious physical injury to another person requires disclosure of the contents without delay.
(a)
To an addressee or intended recipient of such communication or an agent of such addressee or intended recipient.(b)
As otherwise authorized in s. 934.03(2)(a), s. 934.07, or s. 934.23.(c)
With the lawful consent of the originator or an addressee or intended recipient of such communication, or the subscriber in the case of a remote computing service.(d)
To a person employed or authorized, or whose facilities are used, to forward such communication to its destination.(e)
As may be necessarily incident to the rendition of the service or to the protection of the rights or property of the provider of that service.(f)
To a law enforcement agency, if:The contents were inadvertently obtained by the service provider;The contents appear to pertain to the commission of a crime; orThe provider reasonably believes an emergency involving immediate danger of death or serious physical injury to another person requires disclosure of the contents without delay.(3)(a)
A provider described in subsection (1) may disclose a record or other information pertaining to a subscriber to or customer of such service:As is otherwise authorized in s. 934.23.
With the lawful consent of the customer or subscriber.
As is necessary incident to rendering service or protecting the rights or property of the provider of that service.
To a governmental entity if the provider reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person justifies disclosure of the information.
To any person other than a governmental entity.
Notwithstanding paragraph (a), a provider may not disclose the contents of communications specified in paragraph (1)(a) or paragraph (1)(b).(3)(a)
A provider described in subsection (1) may disclose a record or other information pertaining to a subscriber to or customer of such service:As is otherwise authorized in s. 934.23.With the lawful consent of the customer or subscriber.As is necessary incident to rendering service or protecting the rights or property of the provider of that service.To a governmental entity if the provider reasonably believes that an emergency involving immediate danger of death or serious physical injury to any person justifies disclosure of the information.To any person other than a governmental entity.(b)
Notwithstanding paragraph (a), a provider may not disclose the contents of communications specified in paragraph (1)(a) or paragraph (1)(b).
Source:
Section 934.22 — Voluntary disclosure of customer communications or records, https://www.flsenate.gov/Laws/Statutes/2024/0934.22 (accessed Aug. 7, 2025).