Fla. Stat. 20.121
Department of Financial Services


(1)

DEPARTMENT HEAD.The head of the Department of Financial Services is the Chief Financial Officer who may also be known as the Treasurer.

(2)

DIVISIONS.The Department of Financial Services shall consist of the following divisions and office:The Division of Accounting and Auditing.The Division of Consumer Services.The Division of Funeral, Cemetery, and Consumer Services.The Division of Insurance Agent and Agency Services.The Division of Criminal Investigations, which shall function as a criminal justice agency for purposes of ss. 943.045-943.08. The division may initiate and conduct investigations into any matter under the jurisdiction of the Chief Financial Officer and Fire Marshal within or outside of this state as it deems necessary.The Division of Rehabilitation and Liquidation.The Division of Risk Management.The Division of State Fire Marshal.The Division of Treasury, which shall include a Bureau of Deferred Compensation responsible for administering the Government Employees Deferred Compensation Plan established under s. 112.215 for state employees.The Division of Unclaimed Property.The Division of Workers’ Compensation.The Division of Administration.The Office of Insurance Consumer Advocate.

(a)

The Division of Accounting and Auditing.

(b)

The Division of Consumer Services.

(c)

The Division of Funeral, Cemetery, and Consumer Services.

(d)

The Division of Insurance Agent and Agency Services.

(e)

The Division of Criminal Investigations, which shall function as a criminal justice agency for purposes of ss. 943.045-943.08. The division may initiate and conduct investigations into any matter under the jurisdiction of the Chief Financial Officer and Fire Marshal within or outside of this state as it deems necessary.

(f)

The Division of Rehabilitation and Liquidation.

(g)

The Division of Risk Management.

(h)

The Division of State Fire Marshal.

(i)

The Division of Treasury, which shall include a Bureau of Deferred Compensation responsible for administering the Government Employees Deferred Compensation Plan established under s. 112.215 for state employees.

(j)

The Division of Unclaimed Property.

(k)

The Division of Workers’ Compensation.

(l)

The Division of Administration.

(m)

The Office of Insurance Consumer Advocate.

(3)

FINANCIAL SERVICES COMMISSION.Effective January 7, 2003, there is created within the Department of Financial Services the Financial Services Commission, composed of the Governor, the Attorney General, the Chief Financial Officer, and the Commissioner of Agriculture, which shall for purposes of this section be referred to as the commission. Commission members shall serve as agency head of the Financial Services Commission. The commission shall be a separate budget entity and shall be exempt from the provisions of s. 20.052. Commission action shall be by majority vote consisting of at least three affirmative votes. The commission shall not be subject to control, supervision, or direction by the Department of Financial Services in any manner, including purchasing, transactions involving real or personal property, personnel, or budgetary matters.Structure.The major structural unit of the commission is the office. Each office shall be headed by a director. The following offices are established:
The Office of Insurance Regulation, which shall be responsible for all activities concerning insurers and other risk bearing entities, including licensing, rates, policy forms, market conduct, claims, issuance of certificates of authority, solvency, viatical settlements, premium financing, and administrative supervision, as provided under the insurance code or chapter 636. The head of the Office of Insurance Regulation is the Director of the Office of Insurance Regulation, who may also be known as the Commissioner of Insurance Regulation.
The Office of Financial Regulation, which shall be responsible for all activities of the Financial Services Commission relating to the regulation of banks, credit unions, other financial institutions, finance companies, and the securities industry. The head of the office is the Director of the Office of Financial Regulation, who may also be known as the Commissioner of Financial Regulation. The Office of Financial Regulation shall include a Bureau of Financial Investigations, which shall function as a criminal justice agency for purposes of ss. 943.045-943.08 and shall have a separate budget. The bureau may conduct investigations within or outside this state as the bureau deems necessary to aid in the enforcement of this section. If, during an investigation, the office has reason to believe that any criminal law of this state has or may have been violated, the office shall refer any records tending to show such violation to state or federal law enforcement or prosecutorial agencies and shall provide investigative assistance to those agencies as required.
Organization.The commission shall establish by rule any additional organizational structure of the offices. It is the intent of the Legislature to provide the commission with the flexibility to organize the offices in any manner they determine appropriate to promote both efficiency and accountability.Powers.Commission members shall serve as the agency head for purposes of rulemaking under ss. 120.536-120.565 by the commission and all subunits of the commission. Each director is agency head for purposes of final agency action under chapter 120 for all areas within the regulatory authority delegated to the director’s office.Appointment and qualifications of directors.The commission shall appoint or remove each director by a majority vote consisting of at least three affirmative votes, with both the Governor and the Chief Financial Officer on the prevailing side. The minimum qualifications of the directors are as follows:
Prior to appointment as director, the Director of the Office of Insurance Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the scope of the subject matter jurisdiction of the Office of Insurance Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over insurers or insurance agencies.
Prior to appointment as director, the Director of the Office of Financial Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the subject matter jurisdiction of the Office of Financial Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over financial institutions, finance companies, or securities companies.
Administrative support.The offices shall have a sufficient number of attorneys, examiners, investigators, other professional personnel to carry out their responsibilities and administrative personnel as determined annually in the appropriations process. The Department of Financial Services shall provide administrative and information systems support to the offices.Records retention schedules.The commission and the offices may destroy general correspondence files and also any other records that they deem no longer necessary to preserve in accordance with retention schedules and destruction notices established under rules of the Division of Library and Information Services, records and information management program, of the Department of State. Such schedules and notices relating to financial records of the commission and offices shall be subject to the approval of the Auditor General.Records storage.The commission and offices may photograph, microphotograph, or reproduce on film such documents and records as they may select, in such manner that each page will be exposed in exact conformity with the original. After reproduction and filing, original documents and records may be destroyed in accordance with the provisions of paragraph (f).

(a)

Structure.The major structural unit of the commission is the office. Each office shall be headed by a director. The following offices are established:The Office of Insurance Regulation, which shall be responsible for all activities concerning insurers and other risk bearing entities, including licensing, rates, policy forms, market conduct, claims, issuance of certificates of authority, solvency, viatical settlements, premium financing, and administrative supervision, as provided under the insurance code or chapter 636. The head of the Office of Insurance Regulation is the Director of the Office of Insurance Regulation, who may also be known as the Commissioner of Insurance Regulation.The Office of Financial Regulation, which shall be responsible for all activities of the Financial Services Commission relating to the regulation of banks, credit unions, other financial institutions, finance companies, and the securities industry. The head of the office is the Director of the Office of Financial Regulation, who may also be known as the Commissioner of Financial Regulation. The Office of Financial Regulation shall include a Bureau of Financial Investigations, which shall function as a criminal justice agency for purposes of ss. 943.045-943.08 and shall have a separate budget. The bureau may conduct investigations within or outside this state as the bureau deems necessary to aid in the enforcement of this section. If, during an investigation, the office has reason to believe that any criminal law of this state has or may have been violated, the office shall refer any records tending to show such violation to state or federal law enforcement or prosecutorial agencies and shall provide investigative assistance to those agencies as required.
1. The Office of Insurance Regulation, which shall be responsible for all activities concerning insurers and other risk bearing entities, including licensing, rates, policy forms, market conduct, claims, issuance of certificates of authority, solvency, viatical settlements, premium financing, and administrative supervision, as provided under the insurance code or chapter 636. The head of the Office of Insurance Regulation is the Director of the Office of Insurance Regulation, who may also be known as the Commissioner of Insurance Regulation.
2. The Office of Financial Regulation, which shall be responsible for all activities of the Financial Services Commission relating to the regulation of banks, credit unions, other financial institutions, finance companies, and the securities industry. The head of the office is the Director of the Office of Financial Regulation, who may also be known as the Commissioner of Financial Regulation. The Office of Financial Regulation shall include a Bureau of Financial Investigations, which shall function as a criminal justice agency for purposes of ss. 943.045-943.08 and shall have a separate budget. The bureau may conduct investigations within or outside this state as the bureau deems necessary to aid in the enforcement of this section. If, during an investigation, the office has reason to believe that any criminal law of this state has or may have been violated, the office shall refer any records tending to show such violation to state or federal law enforcement or prosecutorial agencies and shall provide investigative assistance to those agencies as required.

(b)

Organization.The commission shall establish by rule any additional organizational structure of the offices. It is the intent of the Legislature to provide the commission with the flexibility to organize the offices in any manner they determine appropriate to promote both efficiency and accountability.

(c)

Powers.Commission members shall serve as the agency head for purposes of rulemaking under ss. 120.536-120.565 by the commission and all subunits of the commission. Each director is agency head for purposes of final agency action under chapter 120 for all areas within the regulatory authority delegated to the director’s office.

(d)

Appointment and qualifications of directors.The commission shall appoint or remove each director by a majority vote consisting of at least three affirmative votes, with both the Governor and the Chief Financial Officer on the prevailing side. The minimum qualifications of the directors are as follows:Prior to appointment as director, the Director of the Office of Insurance Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the scope of the subject matter jurisdiction of the Office of Insurance Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over insurers or insurance agencies.Prior to appointment as director, the Director of the Office of Financial Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the subject matter jurisdiction of the Office of Financial Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over financial institutions, finance companies, or securities companies.
1. Prior to appointment as director, the Director of the Office of Insurance Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the scope of the subject matter jurisdiction of the Office of Insurance Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over insurers or insurance agencies.
2. Prior to appointment as director, the Director of the Office of Financial Regulation must have had, within the previous 10 years, at least 5 years of responsible private sector experience working full time in areas within the subject matter jurisdiction of the Office of Financial Regulation or at least 5 years of experience as a senior examiner or other senior employee of a state or federal agency having regulatory responsibility over financial institutions, finance companies, or securities companies.

(e)

Administrative support.The offices shall have a sufficient number of attorneys, examiners, investigators, other professional personnel to carry out their responsibilities and administrative personnel as determined annually in the appropriations process. The Department of Financial Services shall provide administrative and information systems support to the offices.

(f)

Records retention schedules.The commission and the offices may destroy general correspondence files and also any other records that they deem no longer necessary to preserve in accordance with retention schedules and destruction notices established under rules of the Division of Library and Information Services, records and information management program, of the Department of State. Such schedules and notices relating to financial records of the commission and offices shall be subject to the approval of the Auditor General.

(g)

Records storage.The commission and offices may photograph, microphotograph, or reproduce on film such documents and records as they may select, in such manner that each page will be exposed in exact conformity with the original. After reproduction and filing, original documents and records may be destroyed in accordance with the provisions of paragraph (f).

(4)

BOARD OF FUNERAL, CEMETERY, AND CONSUMER SERVICES.The Board of Funeral, Cemetery, and Consumer Services is created within the Division of Funeral, Cemetery, and Consumer Services of the Department of Financial Services.

(5)

TRANSITIONAL RULES.Effective January 7, 2003, the rules of the Department of Banking and Finance and of the Department of Insurance that were in effect on January 6, 2003, shall become rules of the Department of Financial Services or the Financial Services Commission as is appropriate to the corresponding regulatory or constitutional function and shall remain in effect until specifically amended or repealed in the manner provided by law.

Source: Section 20.121 — Department of Financial Services, https://www.­flsenate.­gov/Laws/Statutes/2024/0020.­121 (accessed Aug. 7, 2025).

20.02
Declaration of policy
20.03
Definitions
20.04
Structure of executive branch
20.05
Heads of departments
20.06
Method of reorganization
20.10
Department of State
20.11
Department of Legal Affairs
20.14
Department of Agriculture and Consumer Services
20.15
Department of Education
20.19
Department of Children and Families
20.21
Department of Revenue
20.22
Department of Management Services
20.23
Department of Transportation
20.24
Department of Highway Safety and Motor Vehicles
20.28
State Board of Administration
20.29
Department of Citrus
20.32
Florida Commission on Offender Review
20.34
Governmental Reorganization Act of 1969
20.37
Department of Veterans’ Affairs
20.41
Department of Elderly Affairs
20.42
Agency for Health Care Administration
20.43
Department of Health
20.051
Review of programs
20.052
Advisory bodies, commissions, boards
20.055
Agency inspectors general
20.057
Interagency agreements to delete duplication of inspections
20.058
Citizen support and direct-support organizations
20.60
Department of Commerce
20.104
Clearing Funds Trust Fund
20.105
Federal Grants Trust Fund
20.106
Land Acquisition Trust Fund within Department of State
20.111
Operating Trust Fund
20.112
Federal Grants Trust Fund
20.121
Department of Financial Services
20.142
Land Acquisition Trust Fund within Department of Agriculture and Consumer Services
20.155
Board of Governors of the State University System
20.165
Department of Business and Professional Regulation
20.166
Florida Business Information Portal
20.181
Federal Grants Trust Fund
20.195
Department of Children and Families
20.197
Agency for Persons with Disabilities
20.201
Department of Law Enforcement
20.221
Federal Grants Trust Fund
20.241
Federal Grants Trust Fund
20.255
Department of Environmental Protection
20.315
Department of Corrections
20.316
Department of Juvenile Justice
20.317
Department of the Lottery
20.331
Fish and Wildlife Conservation Commission
20.375
Department of Veterans’ Affairs
20.415
Department of Elderly Affairs
20.425
Agency for Health Care Administration
20.435
Department of Health
20.506
Welfare Transition Trust Fund
20.605
Administrative Trust Fund of the Department of Commerce
20.1971
Agency for Persons with Disabilities
20.2551
Citizen support organizations
20.3151
Administrative Trust Fund
20.3161
Federal Grants Trust Fund
20.3311
Additional powers of commission
20.3315
Florida Forever Program Trust Fund of the Florida Fish and Wildlife Conservation Commission
20.25501
Department of Environmental Protection

Current through Fall 2025

§ 20.121. Dept. of Fin. Svcs.'s source at flsenate​.gov