Fla. Stat. 627.4145
Readable language in insurance policies


(1)

Every policy shall be readable as required by this section. For the purposes of this section, the term “policy” means a policy form or endorsement. A policy is deemed readable if:The text achieves a minimum score of 45 on the Flesch reading ease test as computed in subsection (5) or an equivalent score on any other test comparable in result and approved by the office;It uses layout and spacing which separate the paragraphs from each other and from the border of the paper;It has section titles that are captioned in boldfaced type or that otherwise stand out significantly from the text;It avoids the use of unnecessarily long, complicated, or obscure words, sentences, paragraphs, or constructions;The style, arrangement, and overall appearance of the policy give no undue prominence to any portion of the text of the policy or to any endorsements or riders; andIt contains a table of contents or an index of the principal sections of the policy, if the policy has more than 3,000 words or more than three pages.

(a)

The text achieves a minimum score of 45 on the Flesch reading ease test as computed in subsection (5) or an equivalent score on any other test comparable in result and approved by the office;

(b)

It uses layout and spacing which separate the paragraphs from each other and from the border of the paper;

(c)

It has section titles that are captioned in boldfaced type or that otherwise stand out significantly from the text;

(d)

It avoids the use of unnecessarily long, complicated, or obscure words, sentences, paragraphs, or constructions;

(e)

The style, arrangement, and overall appearance of the policy give no undue prominence to any portion of the text of the policy or to any endorsements or riders; and

(f)

It contains a table of contents or an index of the principal sections of the policy, if the policy has more than 3,000 words or more than three pages.

(2)

The office may authorize a lower score than the Flesch reading ease test score required in subsection (1) whenever it finds that a lower score will provide a more accurate reflection of the readability of a policy form, is warranted by the nature of a particular policy form or type or class of policy forms, or is the result of language which is used to conform to the requirements of any law.

(3)

A filing subject to this section shall be accompanied by a certification signed by an officer of the insurer stating that the policy meets the requirements of subsection (1). Such certification shall state that the policy meets the minimum reading ease test score on the test used or that the score is lower than the minimum required but should be approved in accordance with subsection (2). The office may require the submission of further information to verify any certification.

(4)

Any non-English language policy shall be deemed to be in compliance with this section if the insurer certifies that such policy is translated from an English language policy which complies with this section.

(5)

A Flesch reading ease test score shall be measured by the following method:For policy forms containing 10,000 words or fewer of text, the entire form shall be analyzed. For policy forms containing more than 10,000 words, the readability of two 200-word samples per page may be analyzed instead of the entire form. The samples shall be separated by at least 20 printed lines.The total number of words in the text shall be counted and divided by the total number of sentences, and the figure obtained shall be multiplied by a factor of 1.015.The total number of syllables shall be counted and divided by the total number of words, and the figure obtained shall be multiplied by a factor of 84.6.The sum of the figures computed under paragraphs (b) and (c) subtracted from 206.835 equals the Flesch reading ease test score for the policy form.For purposes of this subsection:
A contraction, hyphenated word, or numerals and letters, when separated by spaces, shall be counted as one word; and
A unit of words ending with a period, semicolon, or colon, excluding headings and captions, shall be counted as one sentence.
The term “text” as used in this subsection includes all printed matter except:
The name and address of the insurer; the name, number, or title of the policy; the table of contents or index; captions and subcaptions; specification pages; schedules; or tables;
Policy language required by any collectively bargained agreement;
Any medical terminology;
Words which are defined in the policy; and
Any policy language required by law, if the insurer identifies the language or terminology excepted by this paragraph and certifies to the office, in writing, that the language or terminology is entitled to be excepted under this paragraph.
At the option of the insurer, riders, endorsements, applications, and other forms made a part of the policy may be scored as separate forms or as part of the policy with which they are to be used.

(a)

For policy forms containing 10,000 words or fewer of text, the entire form shall be analyzed. For policy forms containing more than 10,000 words, the readability of two 200-word samples per page may be analyzed instead of the entire form. The samples shall be separated by at least 20 printed lines.

(b)

The total number of words in the text shall be counted and divided by the total number of sentences, and the figure obtained shall be multiplied by a factor of 1.015.

(c)

The total number of syllables shall be counted and divided by the total number of words, and the figure obtained shall be multiplied by a factor of 84.6.

(d)

The sum of the figures computed under paragraphs (b) and (c) subtracted from 206.835 equals the Flesch reading ease test score for the policy form.

(e)

For purposes of this subsection:A contraction, hyphenated word, or numerals and letters, when separated by spaces, shall be counted as one word; andA unit of words ending with a period, semicolon, or colon, excluding headings and captions, shall be counted as one sentence.
1. A contraction, hyphenated word, or numerals and letters, when separated by spaces, shall be counted as one word; and
2. A unit of words ending with a period, semicolon, or colon, excluding headings and captions, shall be counted as one sentence.

(f)

The term “text” as used in this subsection includes all printed matter except:The name and address of the insurer; the name, number, or title of the policy; the table of contents or index; captions and subcaptions; specification pages; schedules; or tables;Policy language required by any collectively bargained agreement;Any medical terminology;Words which are defined in the policy; andAny policy language required by law, if the insurer identifies the language or terminology excepted by this paragraph and certifies to the office, in writing, that the language or terminology is entitled to be excepted under this paragraph.
1. The name and address of the insurer; the name, number, or title of the policy; the table of contents or index; captions and subcaptions; specification pages; schedules; or tables;
2. Policy language required by any collectively bargained agreement;
3. Any medical terminology;
4. Words which are defined in the policy; and
5. Any policy language required by law, if the insurer identifies the language or terminology excepted by this paragraph and certifies to the office, in writing, that the language or terminology is entitled to be excepted under this paragraph.

(g)

At the option of the insurer, riders, endorsements, applications, and other forms made a part of the policy may be scored as separate forms or as part of the policy with which they are to be used.

(6)

This section does not apply to:Any policy which is a security subject to federal jurisdiction;Any group policy covering a group of 1,000 or more lives at date of issue, other than a group credit life insurance policy or a group credit health insurance policy; however, this paragraph does not exempt any certificate issued pursuant to a group policy delivered or issued for delivery in this state;Any group annuity contract which serves as a funding vehicle for pension, profit-sharing, or deferred compensation plans;Any form used in connection with, as a conversion from, as an addition to, or in exchange pursuant to a contractual provision for a policy delivered or issued for delivery on a form approved or permitted to be issued prior to the dates such forms must be approved under this section;Any policy or form, or partial revision thereof, or renewal thereof, which policy or form is filed prior to October 1, 1983; orEndorsements filed on or after October 1, 1983, which modify policy forms prior to October 1, 1983.Mortgage guaranty insurance policies, as defined in s. 635.011.

(a)

Any policy which is a security subject to federal jurisdiction;

(b)

Any group policy covering a group of 1,000 or more lives at date of issue, other than a group credit life insurance policy or a group credit health insurance policy; however, this paragraph does not exempt any certificate issued pursuant to a group policy delivered or issued for delivery in this state;

(c)

Any group annuity contract which serves as a funding vehicle for pension, profit-sharing, or deferred compensation plans;

(d)

Any form used in connection with, as a conversion from, as an addition to, or in exchange pursuant to a contractual provision for a policy delivered or issued for delivery on a form approved or permitted to be issued prior to the dates such forms must be approved under this section;

(e)

Any policy or form, or partial revision thereof, or renewal thereof, which policy or form is filed prior to October 1, 1983; or

(f)

Endorsements filed on or after October 1, 1983, which modify policy forms prior to October 1, 1983.

(g)

Mortgage guaranty insurance policies, as defined in s. 635.011.

(7)

This section applies to forms filed on or after October 1, 1983.

Source: Section 627.4145 — Readable language in insurance policies, https://www.­flsenate.­gov/Laws/Statutes/2024/0627.­4145 (accessed Aug. 7, 2025).

627.401
Scope of this part
627.402
Definitions
627.403
“Premium” defined
627.404
Insurable interest
627.405
Insurable interest
627.406
Power to contract
627.407
Alteration of application
627.408
Application as evidence
627.409
Representations in applications
627.410
Filing, approval of forms
627.411
Grounds for disapproval
627.412
Standard provisions, in general
627.413
Contents of policies, in general
627.414
Additional policy contents
627.415
Charter, bylaw provisions
627.416
Execution of policies
627.417
Underwriters’ and combination policies
627.418
Validity of noncomplying contracts
627.419
Construction of policies
627.420
Binders
627.421
Delivery of policy
627.422
Assignment of policies or post-loss benefits
627.423
Payment discharges insurer
627.424
Minor may give acquittance
627.425
Forms for proof of loss to be furnished
627.426
Claims administration
627.427
Payment of judgment by insurer
627.429
Medical tests for HIV infection and AIDS for insurance purposes
627.441
Commercial general liability policies
627.442
Insurance contracts
627.443
Essential health benefits
627.444
Loss run statements for all lines of insurance
627.445
Paid family leave insurance
627.446
Advanced explanation of benefits
627.4025
Residential coverage and hurricane coverage defined
627.4035
Payment of premiums
627.4085
Insurer name, agent name, and license identification number required on application
627.4091
Specific reasons for denial, cancellation, or nonrenewal
627.4101
Credit insurance enrollment forms
627.4102
Informational filing of forms
627.4105
Life and health insurance
627.4107
Government employees exposed to toxic drug chemicals
627.4108
Claims-handling manuals
627.4131
Telephone number required
627.4132
Stacking of coverages prohibited
627.4133
Notice of cancellation, nonrenewal, or renewal premium
627.4135
Casualty insurance contracts subject to general provisions for insurance contracts
627.4136
Nonjoinder of insurers
627.4137
Disclosure of certain information required
627.4138
Wrap-up insurance policies for nonpublic construction projects
627.4143
Outline of coverage
627.4145
Readable language in insurance policies
627.4147
Medical malpractice insurance contracts
627.4148
Medical malpractice insurers
627.4195
Health insurance
627.4205
Coverage identification number required
627.4215
Disclosures to policyholders
627.4232
Health insurance out-of-hospital benefits
627.4233
Total disability defined
627.4234
Health insurance cost containment provisions required
627.4235
Coordination of benefits
627.4236
Coverage for bone marrow transplant procedures
627.4237
Sickness disability or disability due to sickness
627.4238
Health insurer examinations
627.4239
Coverage for use of drugs in treatment of cancer
627.4265
Payment of settlement
627.4295
Dental procedures
627.4301
Genetic information for insurance purposes
627.4302
Identification cards for processing prescription drug claims
627.40951
Standard personal lines residential insurance policy
627.40952
Savings reflections in residential property and motor vehicle insurer rate filings related to specified chapter laws
627.41495
Public notice of medical malpractice rate filings
627.42391
Insurance policies
627.42392
Prior authorization
627.42393
Step-therapy protocol
627.42395
Coverage for certain prescription and nonprescription enteral formulas
627.42396
Reimbursement for telehealth services
627.42397
Coverage for air ambulance services
627.43141
Notice of change in policy terms

Current through Fall 2025

§ 627.4145. Readable language in insurance policies's source at flsenate​.gov